Terms & Conditions
Company Policy / Terms &
Conditions
Pak Asian Manufacturing Co. is committed to providing top quality
products at cost competitive prices without compromising on the quality of the
products. We keep our customers updated on the delivery status of their
order/s. Our customer services can be reached 24/7 a week. The customer support
contact email address is info@pakasianmfg.com
and the contact number is +92 52
4588896. You can either text your message or call for the
latest updates on the status of your shipment or any urgent inquiries.
Inquiries:
Pak Asian
Manufacturing Co. well understand needs of the customers therefore each and
every inquiry is entertained with due importance and is timely answered. The
general reply time is 48 business hours. However, if you do not receive reply to your email, please
give us a call in our working hours 9:00 am to 6:00 pm (Pakistan Standard Time) at +92 52 4588896, because there is a possibility that your email
might have reached spam folder.
Sampling:
Since
we receive numerous inquiries every day requesting samples of our products for
quality evaluation purposes, we have devised a policy to offer samples on
request.
a.
We do not
stock or store any products, all the products are made to order therefore we
require minimum 15 working days to supply the sample/s order requested.
How ever if we already have samples ready for
certain products, they can be shipped after receiving the sample payment + shipping
cost in our business account, Once the payment is received the sample/s order
will be shipped the same day by courier, and we shall also send you the digital
image of the product/s before shipping as a proof.
If it is even one piece or pair, we shall
entertain each and every inquiry on its turn. Therefore, we shall appreciate
your patience to wait for the requested samples.
b.
Generally, all the samples are shipped to customer’s courier accounts against the
payment of the sample product/s. The sample/s payment can be transferred by
using Wire Transfer (TT) to our business account or Western Union, whichever is
convenient to you. Generally, we do not ship free samples. In
case a customer does not have a courier account number he/she can request the
sample by paying for the sample/s cost and the freight charges as well to our
business account using wire transfer (TT) or Western Union which ever is convenient.
Minimum
Order Quantity (MOQ) or Minimum Order Amount (MOA)
The minimum
order quantity or the initial test order for any product is 15 Pieces/Pairs per
size per color. On special request we can produce two sizes and colors instead
of one size and color.
The minimum
order amount acceptable for the very next order preceding the initial sample
order is US$:2500. We prefer to work on minimum order amount in stead of
minimum order quantity. It means you can place an order with us of assorted
items.
Order
Completion Time and delivery
We
generally require 3 to 4 four weeks to complete your order, how ever the order
completion time depends on the quantity of your order. You will be
informed about the exact completion time of your order beforehand. After
the order is completed, it generally takes approximately one week for the
shipment to reach destination by air. By sea the delivery time is approximately
25 days. In certain cases, it might take 30 to 45 days by sea as well.
Research
& Development
You can send us the original physical samples of your own products
or the scanned or digital images/
drawings of your own designs or models of the products that you would like us
to develop specially for you If you do not find required products on our web
site or PDF catalog. We guarantee 100% secrecy of your new designs. Our R&D
department is equipped with latest state of the art machinery and skills and
will develop any new product and design as per your requirement.
Private
Labelling (OEM&ODM Services)
We always
well come our customer's requests for private labelling and branding and we
offer OEM & ODM services. We can place your logos and labels on the
products as well. The printing or labelling cost will be quoted after checking
the design of the labels or logos. We have latest printing facility where do
woven labels, embroidery, patches, screen print and sublimation printing on the
products. We may not charge any extra amounts for printing or labelling for
simple designs.
Payment
Terms
We accept
100% advance payment through wire transfer (TT) in our company bank account. We
may also accept L/C at sight (irrevocable) for orders amounting US$50,000 or
above. We may also offer DA 30 for a certain limit of amount after mutual
understanding develops successfully.
Price
Change
Since the
drastic economical crisis is prevailing, Material costs continuously vary
therefore the price list would be applicable for maximum three months, You will
be notified in advance if any price changes take place after that
duration.
Referrals
*** If
deemed necessary, we may furnish you with couple of references of our existing
customers BUT with their permission! Because our customer's privacy is very
much important for us.